The subject line has exactly one job
A subject line's only job is to earn the open without overpromising what's inside. Clickbait wins the open and loses the reply, which is worse than no open at all - it trains the reader to distrust you. The best cold subject lines are short, specific, and honest, so the open and the message match.
- Aim for 3-6 words that a real person would type.
- Promise only what the email actually delivers.
- Make it specific to the reader, not your company.
What works, and why
Lines that get opened tend to look like internal notes, not marketing. Lowercase or sentence case, a specific reference, and mild curiosity outperform capitalized, hyped, or fake-personal lines. The subject and the first line work as a pair: the preview text the reader sees is half the decision.
- A specific reference: "your booking page on mobile".
- A plain question: "worth a quick look?"
- Lowercase, no exclamation marks, no ALL CAPS.
- Treat the preview line as part of the subject.
What to cut
Certain patterns sink the open rate or the deliverability before anyone reads a word: fake "Re:" prefixes, ALL CAPS, exclamation stacks, money and urgency words, and merge tags that misfire into "Hi {{FirstName}}". If a subject line could be sent unchanged to a thousand people, it's too generic to open.
- No fake "Re:" or "Fwd:" to imply a prior thread.
- No urgency or money words that trip spam filters.
- No merge tag you haven't tested on real data.
- Nothing generic enough to send to everyone.
Test one variable at a time
Subject lines are the cheapest thing to improve because you can measure them directly. Change one thing - length, specificity, or question vs. statement - across a small batch, keep the winner, and change the next thing. Don't rewrite everything at once, or you won't know what moved the number.